Crucial Confrontations by Kerry Patterson & Joseph Grenny & Ron McMillan & Al Switzler

Author:Kerry Patterson & Joseph Grenny & Ron McMillan & Al Switzler [Patterson, Kerry]
Language: eng
Format: epub
Tags: General, Business & Economics, Language Arts & Disciplines, Psychology, Interpersonal relations, Self-Help, Communication Studies, Business Communication, Interpersonal communication, Communication in management, Interpersonal confrontation, Communication, Communication in organizations, Conflict management, Negotiating, Communication - Psychological aspects, Interpersonal conflict, Conflict (Psychology)
ISBN: 9780071446525
Publisher: McGraw-Hill
Published: 2004-09-10T22:03:00.234000+00:00

When You’re Jointly Exploring

This circumstance comes up more often than you might imagine. The other person isn’t exactly motivated, and neither of you is quite sure why. Perhaps the other person knows why but isn’t saying. In either case, you can’t figure out why the other person isn’t motivated, and you’ll need to examine the motivational role of self, others, and things to determine which ones are making the task undesirable.

The idea here is to examine each area with simple questions: Is the job hard to do? Is it repetitive, boring, uncomfortable, and so on? Is that why you don’t want to do it? Are others encouraging you not to do it? Finally, is the task at odds with what the other person is getting rewarded for?

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